OpenAI launches Frontier-and potentially redraws the enterprise software map | Fortune
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OpenAI launches Frontier-and potentially redraws the enterprise software map | Fortune
"Frontier appears to be OpenAI's bid to become the "operating system of the enterprise," offering a unified platform for building agents that can navigate apps, execute workflows, and make decisions. In a blog post announcing the new platform, OpenAI says that Frontier can connect databases, business systems of record for things like customer relationship management software and human resources, ticketing tools, and other internal applications, and then allow AI agents to run processes over these systems."
"The company described Frontier as "a semantic layer for the enterprise that all AI coworkers can reference to operate and communicate effectively." It said that human employees could work on the same platform, so that both humans and AI had access to all the same data and tools, with similar access controls and security provisions. OpenAI has signed up a number of well-known Fortune 500 companies as initial customers of Frontier, including Intuit, State Farm, Thermo Fisher, and Uber."
OpenAI launched Frontier, an enterprise platform that builds, deploys, and manages AI agents capable of operating other software like Salesforce and Workday. Frontier aims to act as an operating system for enterprises, offering a unified environment for agents to navigate applications, execute workflows, and make decisions. The platform connects databases, CRM, HR, ticketing, and other internal applications so agents can run processes across systems. Frontier serves as a semantic layer that both AI and human employees can access, sharing data, tools, access controls, and security provisions. Initial customers include Intuit, State Farm, Thermo Fisher, and Uber. Competitor Anthropic has launched similar enterprise agent offerings.
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