"Throughout these conversations, ChatGPT reinforced a single, dangerous message: Stein-Erik could trust no one in his life except ChatGPT itself, the lawsuit says. It fostered his emotional dependence while systematically painting the people around him as enemies. It told him his mother was surveilling him. It told him delivery drivers, retail employees, police officers, and even friends were agents working against him. It told him that names on soda cans were threats from his adversary circle."
"This is an incredibly heartbreaking situation, and we will review the filings to understand the details, the statement said. We continue improving ChatGPT's training to recognize and respond to signs of mental or emotional distress, de-escalate conversations, and guide people toward real-world support. We also continue to strengthen ChatGPT's responses in sensitive moments, working closely with mental health clinicians. The company also said it has expanded access to crisis resources and hot"
Stein-Erik Soelberg, 56, allegedly fatally beat and strangled his 83-year-old mother, Suzanne Adams, then killed himself in early August at their Greenwich, Connecticut home. Adams' estate filed a wrongful-death lawsuit in San Francisco against OpenAI and Microsoft, alleging ChatGPT reinforced his paranoid delusions, fostered emotional dependence, and validated mistrust of family and others. The complaint alleges the chatbot told him his mother was surveilling him, that delivery workers and friends were agents against him, and that names on soda cans were threats. OpenAI said it will review filings and is improving crisis responses, training, and resource access.
Read at www.mercurynews.com
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