Gen Z and millennial employees regularly use AI tools and AI agents to boost productivity at work, often without reporting their usage. About half feel nervous to disclose how much they accomplish with AI. Sixty-five percent report being more familiar with personal AI tools than company-provided tools, and employees frequently use unsanctioned tools. MIT's Project NANDA found persistent barriers to enterprise AI adoption and a growing "shadow AI economy" as employees leverage unauthorized tools to complete tasks. Workplace voices recommend IT teams consult early-career staff, create open-door policies, and consider safely adopting useful personal tools.
"The survey findings show that there's actually a lot of congruency between these two groups. It might lead to more cross-generational harmony than we might think," Marshall said. "There's nothing worse than that feeling of being scared to talk to your manager...whether it's your mental health at work, how you're handling your workload, or how you're feeling about these tools and tech, it's important to escalate how you're feeling."
Cox found that about half of Gen Z and millennial employees are nervous to report how much they're able to accomplish with AI. And they often use AI tools that aren't administered by their organization, with 65% saying they are "more familiar" with their personal tools than those offered by their company. MIT this month released findings that echoed the sentiment reported in the Cox survey.
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