"Microsoft is set to remove Copilot Chat access within Microsoft 365 apps such as Word, Excel, and PowerPoint for large M365 commercial customers starting April 15, 2026, which has been described as a 'mystifying backtrack' by industry analysts."
"Copilot Chat has proven a more attractive option for businesses to try out the AI assistant, as only around 3% of Microsoft 365 customers pay for the fully-featured version."
"Microsoft plans to remove this functionality for Microsoft 365 customers with more than 2,000 users, and place usage restrictions for others, indicating a significant change in their approach to AI integration."
Microsoft plans to remove Copilot Chat access in Microsoft 365 apps like Word, Excel, and PowerPoint for large enterprise customers beginning April 15, 2026. This decision follows low adoption rates of the paid Microsoft 365 Copilot, with only about 3% of customers opting for the full version. Copilot Chat, previously available at no extra cost, offers similar features but is limited to web data. Microsoft will also impose usage restrictions for other customers, signaling a significant shift in its AI assistant strategy.
Read at Computerworld
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