OpenAI launched a new version of ChatGPT with plans to phase out the older version. Following online complaints, CEO Sam Altman decided to keep the previous version available alongside the new one. This swift change has raised questions about leadership strength and flexibility. Comparisons were made to historical corporate failures, but unlike those instances, the new product was not retracted; the older version simply remained accessible after user feedback prompted a reconsideration of the initial decision.
OpenAI launched the newest version of ChatGPT but initially planned to remove the older version. After user complaints, CEO Sam Altman decided to keep both versions.
Altman’s quick pivot from planning to phase out the old ChatGPT to now keeping it available illustrates a notable responsiveness to user feedback, despite it drawing comparisons to corporate missteps.
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