How You Can Streamline Business Operations With AI - Above the Law

"At recent trade shows, AI panels have been the most highly attended events - and there's a good reason why. While just about every lawyer is thinking about incorporating artificial intelligence into their work, many are struggling to get started on turning the theoretical into the practical. Here, we're sharing specific ways AI can streamline your firm's business operations, based on insights from legal tech experts Josh Carter, Jared Correia, Niki Black, and Nancy Myrland."

"Legal Research There is no one right way to use generative AI for legal research, but there are many wrong ways. "I always say that it's like a really fantastic assistant that truly wants to help you," Niki said in a recent webinar, "that sits on your shoulder but also has a pathological lying problem." Lawyers have all seen the headlines about case hallucinations - and, hopefully, the ethics rules around confidentiality."

"To get started, lawyers can just dive into a tool's interface and simply ask questions. Prompts don't have to be perfect because AI tools can iterate to get to your ideal answer. In fact, Niki noted, holding out for the perfect prompt can actually be a roadblock to getting started. "You'll also find yourself asking the same questions, for the same task, over and over again, and then you'll realize that you're typing the same thing over and over again," she said."

AI panels at trade shows draw the largest audiences as lawyers seek practical AI adoption. Many lawyers aim to incorporate artificial intelligence but struggle to operationalize it. Legal-specific generative AI tools reduce risks like case hallucinations and confidentiality breaches. Generative AI functions as a helpful assistant prone to fabrications, so verification remains essential. Lawyers can begin by exploring tool interfaces and iteratively refining prompts rather than seeking perfection. Repeated use yields effective prompts that platforms can save for future use. Prompt histories increase efficiency and return on investment as familiarity with tools grows. Client-acquisition frameworks are being applied alongside these operational changes.

Read at Above the Law