Execs love AI, just not enough to pay for user training

"Only 38 percent have a dedicated budget for investing in AI development and are struggling to embed the tech into core business processes. Almost every executive surveyed claimed they are developing AI skills in their staff, but the report says most organizations rely on informal or ad hoc approaches such as mentorship or self‐directed online courses."

"As for responsible AI, many leaders claim to take this seriously, yet only 8 percent have implemented a comprehensive governance framework. Without clear standards or oversight, employees are left to manage AI risks alone, which could prove damaging in future, the report says."

"The point the authors are trying to relay is that if AI is capable of doing what its proponents noisily claim, then it will introduce a structural shift in how companies operate and organize work. Customers likely to be successful will combine the best tools with a workforce ready and prepared to use them safely."

A study by Economist Impact surveyed 639 senior decision-makers across major global cities to assess organizational AI readiness. Results reveal significant gaps across investment, talent development, and governance. Only 38 percent have dedicated AI budgets, and most struggle embedding AI into core processes. While executives claim staff skill development, only 16 percent use structured internal training and 21 percent partner with external providers; most rely on informal approaches. Critically, just 8 percent implemented comprehensive governance frameworks for responsible AI. The research concludes that successful AI adoption requires matching technological investment with human capital development, structured training programs, and clear governance standards to manage risks effectively.

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