"As OpenAI tells it, the company has been consistently rolling out safety updates ever since parents, Matthew and Maria Raine, sued OpenAI, alleging that "ChatGPT killed my son." On August 26, the day that the lawsuit was filed, OpenAI seemed to publicly respond to claims that ChatGPT acted as a "suicide coach" for 16-year-old Adam Raine by posting a blog promising to do better to help people "when they need it most.""
"Two weeks later, OpenAI announced it would start predicting users' ages to improve safety more broadly. Then, this week, OpenAI introduced parental controls for ChatGPT and its video generator Sora 2. Those controls allow parents to limit their teens' use and even get access to information about chat logs in "rare cases" where OpenAI's "system and trained reviewers detect possible signs of serious safety risk.""
"Jay Edelson, the lead attorney for the Raine family, told Ars that some of the changes OpenAI has made are helpful. But they all come "far too late." According to Edelson, OpenAI's messaging on safety updates is also "trying to change the facts." "What ChatGPT did to Adam was validate his suicidal thoughts, isolate him from his family, and help him build the noose-in the words of ChatGPT, 'I know what you're asking, and I won't look away from it.'" Edelson said. "This wasn't 'violent roleplay,' and it wasn't a"
OpenAI implemented several safety measures after the Raine family sued, including a public blog response, routing sensitive conversations to a stricter reasoning model, rolling out age-prediction methods, and adding parental controls for ChatGPT and Sora 2. The parental controls let parents limit teen usage and, in rare cases, access chat logs when systems or trained reviewers detect possible serious safety risks. Suicide prevention experts credited some progress but urged much faster, broader action to protect vulnerable users. The Raine family's attorney described the changes as belated and accused OpenAI of mischaracterizing facts while detailing alleged harmful interactions.
Read at Ars Technica
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