"ChatGPT users are up in arms over what seemslike advertisements appearing in their conversations - while OpenAI disputes that the messages are advertisements at all. Even users who shell out $200 per month for a Pro subscription say they're seeing suggestions for apps or stores that may not actually be ads, but feel like it. Here's one example, in which ChatGPT suggests the Peloton app - in a chat that's unrelated to the exercise equipment brand."
"An OpenAI employee responded quickly to the viral tweet. "Thanks for flagging. This is not an ad (there's no financial component)," wrote Daniel McAuley, who works on the data team at OpenAI. "It's only a suggestion to install Peloton's app. But the lack of relevancy makes it a bad/confusing experience. We're iterating on the suggestions and UX, trying to make sure they're awesome." Users on Reddit and elsewhere have also complained about so-called "app suggestions" ... that aren't technically ads."
ChatGPT is presenting app suggestions inside chats that many users experience as advertisements, sometimes without clear relevance to the conversation. Even Pro subscribers paying $200 monthly report seeing suggestions for apps or stores that feel like ads. One example involved a Peloton app recommendation in an unrelated chat. An OpenAI data team member said the messages are not ads and contain no financial component, calling them suggestions and acknowledging poor relevancy and a confusing experience. OpenAI is iterating on the suggestions and user experience. Signals suggest straightforward ads could appear later, though a declared "code red" indicated a possible delay. Ziff Davis filed a lawsuit alleging copyright infringement in OpenAI's training and operation.
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