On Tuesday, OpenAI's ChatGPT experienced an extensive outage reported by Down Detector, impacting users across North America, Europe, and Australia. The issue, which began early in the day, involved elevated error rates and latency on both ChatGPT and OpenAI's video generation model, Sora. OpenAI confirmed they were aware of the problems and that their engineers were actively working to address the root cause. Continuous updates from the company indicated a gradual recovery in service throughout the day.
OpenAI is aware of the ongoing problem, noting "elevated error rates" on ChatGPT and Sora for at least nine hours.
We are observing elevated error rates and latency across ChatGPT and the API. Our engineers have identified the root cause and are working as fast as possible to fix the issue.
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