""We're like, 'Show us a picture of a senior leadership team from Chanel visiting Microsoft'-it is all men in suits," she said."
""It was a 100% male team, not even in fashionable clothes," she said. "Like, come on. This is what you've got to offer?""
""We are continuously iterating on our models to reduce bias and mitigate harmful outputs," the spokesperson said in a statement."
Leena Nair, Chanel's global CEO, tested ChatGPT image generation during a visit to Microsoft and found the model created an all-male depiction of Chanel's senior team. Chanel's workforce is 76% women and its clientele is 96% women. The company has pursued AI investments such as Lipscanner, an app introduced in 2021 for virtual lipstick trials. OpenAI acknowledged that bias remains a significant issue and said it is iterating on models to reduce bias and harmful outputs. A 2023 UCLA study found LLMs can slight women in leadership roles when composing recommendation letters.
Read at Fortune
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