"The new battleground in banking is intelligent operations and scalable execution. In 2026, banking is about moving money smarter, faster, and with fewer humans in the middle. Across corporate finance and global retail operations, banks are experimenting with technology and operational design in ways that challenge long-held assumptions about scale, speed, and control. Three recent developments exemplify what's happening in money movement: Goldman Sachs deploying AI agents, Truist automating corporate receivables, and Nubank expanding abroad with a lean digital model."
"Case Analysis 1: Goldman Sachs' AI agents as "digital colleagues" Goldman Sachs is testing a new frontier in operational finance: it's deploying autonomous AI agents built on Anthropic's Claude mode to enhance internal productivity and streamline workflows. These agents are undergoing trials for rule-based tasks such as transaction reconciliation, trade accounting, and client onboarding; roles that have resisted automation for decades because of high regulatory and operational complexity."
Banking in 2026 centers on moving money smarter, faster, and with fewer humans in the middle. Corporate finance and global retail operations are adopting technology and operational design that alter assumptions about scale, speed, and control. Goldman Sachs is trialing autonomous AI agents built on Anthropic's Claude to boost productivity and streamline rule-based workflows. Truist is automating corporate receivables to accelerate collections and reduce manual processing. Nubank is expanding internationally using a lean digital model that minimizes human intermediaries. These shifts emphasize intelligent operations and scalable execution to achieve faster, cheaper, and more controlled money movement.
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