"However, AI used to drive efficiency is only the starting line, and there's real risk if we stop there. In my work with Fortune 500 leaders across the C-suite, from chief HR officers (CHROs) to CTOs and CMOs, I've seen that the very best organizations recognize a bigger opportunity: using AI to help managers build connection and trust with their teams. The companies that are able to leverage AI both to drive efficiency gains and to build highly motivated teams will be the ones that come out ahead."
"If you're only using AI for productivity, you're at risk AI is transforming work, and nearly every company I talk with is applying it to boost productivity from automating tasks to streamlining workflows and scaling output like coding and design. However, if we think about AI only as a tool for efficiency and cost cutting, we're missing the bigger picture."
Companies widely apply AI to boost productivity through automation, streamlined workflows, and scaled outputs in coding and design. Relying solely on AI for efficiency risks widening workplace trust gaps and undermining collaboration. Survey data show many top AI performers trust AI more than colleagues and report better relationships with AI than teammates. Reduced trust can erode efficiency gains as organizations encounter conflict, gossip, and fear characteristic of low-trust cultures. Executives must equip managers to use AI to foster connection and trust with teams. Organizations that combine efficiency gains with AI-enabled team motivation will outperform peers.
Read at Fast Company
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