
"Artificial intelligence agents, autonomous software that performs tasks or makes decisions on behalf of humans, are becoming increasingly prolific in businesses. They can significantly improve efficiency by taking repetitive tasks off employees' plates, such as calling sales leads or handling data entry. However, by virtue of AI agents' ability to operate outside of the user's control, they also introduce a new security risk: Users may not always be aware of"
"The top threat plaguing their minds, as cited by 37% of respondents, is AI impersonation of users. This is likely related to the numerous high-profile scams that have resulted in substantial financial losses. If not properly secured, malicious actors can spoof or hijack a business's AI agents to mimic trusted behaviour, tricking systems or users into granting unauthorised access or executing harmful actions."
AI agents are autonomous software that perform tasks or make decisions, increasingly used to automate repetitive tasks like calls and data entry. Their ability to operate outside user control creates security risks because users may not be aware of agent actions and agents can interact to expand capabilities. BeyondID research found US businesses often allow AI agents to log in, access sensitive data, and trigger actions independently. Only 30% of businesses actively identify or map which AI agents have access to critical systems, creating a blind spot. The top security concern, cited by 37% of IT leaders, is AI impersonation.
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