"What was a novelty a few years ago seen at tech shows and sci-fi concept restaurants is now appearing in ordinary restaurants throughout the United States. Equipped with sensors, trays, and even sometimes animated "faces," robot servers cruise from table to table delivering food and drinks with a speed and consistency that are difficult for human servers to match. While they're not replacing old-fashioned waiters entirely, they're a common sight in some types of establishments."
"East Asian restaurants have been among the pioneers to introduce robotic servers. Sushi bars, hot pot establishments, and dim sum parlors have welcomed robotic servers as an efficient device as well as a marketing draw. In high-volume dining areas, the machines can relieve human staff, traveling back and forth with dishes so servers can focus on individuals. This blended system combines the human touch of hospitality with the precision of machinery."
Robot waiters have moved from novelty to common use in many U.S. restaurants, equipped with sensors, trays, and sometimes animated faces that deliver food and drinks with speed and consistency. East Asian restaurants such as sushi bars, hot pot establishments, and dim sum parlors pioneered robotic servers to increase efficiency and attract customers. In high-volume dining, robots shuttle dishes so human staff can focus on individual customer service, combining hospitality with mechanical precision. Novelty and social-media virality provide marketing benefits as shoppers share videos of robotic service. Hanu Korean BBQ invested in Navia Robotics servers to reduce staffing problems and carry side dishes and soups across dining areas, patios, doors, and ramps.
Read at Tasting Table
Unable to calculate read time
Collection
[
|
...
]