Apple is adding tools that give businesses granular control over employee access to artificial intelligence. A September software update will allow configuring use of an enterprise version of OpenAI's ChatGPT. The integration is designed so administrators can restrict or allow any external AI provider rather than only ChatGPT, enabling support for other large AI vendors without protocol-level recoding. Apple is pairing new end-user AI features with IT controls. The Private Cloud Compute architecture exists, but businesses can choose whether data is processed in the cloud or on device and whether employee AI requests reach external cloud services.
However, what's interesting about the way Apple's integration with ChatGPT for Enterprise has been structured is that it's not hard-coded to only restrict or allow ChatGPT itself. Instead, Apple's support documents indicate that IT administrators will be able to restrict or allow any "external" artificial intelligence provider, not just OpenAI's technology. That leaves the door open for Apple to forge other deals with large AI players used in the enterprise environment, without having to recode things at the protocol level.
As Apple has rolled out new AI features aimed at its devices' end users - like writing tools or visual intelligence, for example - it's also rolled out ways for IT departments to control access to those features. While the company fully believes in its Private Cloud Compute architecture, it knows that it can take time for companies to agree to make changes to sensitive systems and data.
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