SoftBank leads $1B investment in UK's Wayve, Europe's largest AI funding; advances self-driving tech with embodied AI, reducing costs and enhancing deployment speed. [ more ]
These companies want to use AI to make call center jobs less horrible
AI technology can alter customers' voices to protect call center workers' mental health by reducing anger, with potential benefits for businesses and employees. [ more ]
Softbank unveils plans to cancel out angry customer emotions using AI
SoftBank is developing 'emotion-canceling' AI technology to alter the voices of angry customers to sound calmer during customer service calls. [ more ]
These companies want to use AI to make call center jobs less horrible
AI technology can alter customers' voices to protect call center workers' mental health by reducing anger, with potential benefits for businesses and employees. [ more ]
Softbank unveils plans to cancel out angry customer emotions using AI
SoftBank is developing 'emotion-canceling' AI technology to alter the voices of angry customers to sound calmer during customer service calls. [ more ]