#process-improvement

#process-improvement

When hiring designers, we made it a design challenge, evaluating attitude towards design instead of just relying on portfolios, flipping traditional methods completely.

The sentiment towards AB-BPM was mainly positive, highlighting its potential as a structured process improvement method; however, many tests conducted lacked statistical rigor.

The shift also helped transform Pinterest's documentation culture, fostering collaboration, improving quality control, discoverability, and more.

A corrective action plan (CAP) is a formal, documented strategy that outlines specific steps to address identified problems, eliminate their root causes, and prevent their recurrence.

Our new solutions go beyond diagrams and whiteboards, enabling teams to accelerate work, improve execution, and drive transformation at scale.