fromFood & Beverage Magazine
5 hours agoOnly One Shot: Why First-Time Delivery Impressions Make or Break Customer Loyalty - Food & Beverage Magazine
In the restaurant business, first impressions aren't just important, they're everything. That truth has only sharpened in today's off-premises market, where many guests discover restaurants exclusively through third-party delivery apps. Instead of a warm welcome at the restaurant's entrance, or a beautifully plated appetizer in a cozy ambiance, the first customer interaction is often now a to-go bag left on the doorstep.
Food & drink