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London startup
fromB&T
22 hours ago

Akcelo Launches London Office As Global Expansion Accelerates

Akcelo launched a permanent London office in Farringdon to expand its borderless global model and meet growing European client demand.
Artificial intelligence
fromTelecompetitor
1 day ago

STL Partners releases reports on AI and global broadband

AI in telecom operations delivers the strongest ROI, while AI monetization in customer experience and business support is harder to measure and may be undercounted.
Marketing
fromSilicon Canals
2 months ago

Forrester Announces The Agenda For Its 2026 CX Events To Help Address The Challenges AI Can't Handle Alone - Silicon Canals

Forrester's 2026 CX event series emphasizes building customer experiences through human creativity combined with AI, addressing trust concerns while leveraging technology for personalization and efficiency.
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Business
fromTechzine Global
6 months ago

Cisco IQ is the brains (and face) of CX organization

Cisco IQ unifies support and services into an AI-driven, personalized, proactive interface that simplifies access to documentation, insights, alerts, and practical guidance.
Education
fromeLearning Industry
6 months ago

When CX Starts With LX: Why Great Customer Experiences Begin Inside The Learning Organization

Customer experience quality depends on learner-focused learning experience design that trains, coaches, and empowers frontline employees.
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