GameStop's tweet about buying physical copies in response to the Xbox 360 marketplace shutdown was seen as irrelevant and ill-timed, with many pointing out the company no longer sells physical games.
Critics highlighted that the shift towards digital gaming didn't significantly begin until the era of Xbox One, and many Xbox 360 games are still available digitally through Microsoft's backward compatibility program.
Users slammed GameStop for neglecting physical game sales and transforming into a merchandise-focused store, leading to a loss of trust and reputation, as described by one Twitter user.
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