Like many UX designers, my go-to heuristic evaluation approach is Jakob Nielsen's 10 Usability Heuristics for User Interface Design, first published in 1994 and updated in 2020.
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I'm terming these usability standards 'quality components' based on Nielsen Norman Group's definition that usability is a quality attribute that assesses how easy user interfaces are to use and that usability is defined by 5 quality components:
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Satisfaction was the third most referenced, just behind Efficiency (19/91, 21%)
#people #back #information #immediately #investigation #relationship #environment #organization #restrictions #potentially
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