Same, but new: UX Research in the age of LLMs
Briefly

Same, but new: UX Research in the age of LLMs
"Users are presented with a set of structured options that guide them toward generating reports, briefs, or analyses. The real power lies not in unrestricted chat, but in the ability to lightly customize a pre-generated prompt. In Emergence Capital's terms, this is a true copilot: a system that helps users provide the right input in order to receive a valuable output."
"As a user logs in, the chat window is filled with an overview of all contents that helps users make sense of their materials as soon as they open a notebook, reducing the cognitive cost of re-orienting themselves. Engineering work was required to craft prompts that reliably surface the right insights. Design work was required to decide how that information should appear on the page."
NotebookLM's Studio offers structured options that guide users to generate reports, briefs, or analyses while allowing light customization of pre-generated prompts. The most valuable capability is shaping user input so the system returns outputs aligned with immediate user needs rather than relying on unrestricted chat. Success is measured by usefulness: whether outputs advance tasks, support workflows, or deepen understanding. Engineering crafts prompts that surface relevant insights reliably. Design determines how generated information should appear on the page. Research uncovers what users actually need at the moment of entry and informs both what the system should generate and how that output should be presented.
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