Pipedrive's strength lies in its customizable pipelines and workflow automations, making it ideal for businesses focusing on sales activities, while Zoho CRM offers a broader feature set with tools for marketing, lead management, and team collaboration.
Zoho CRM's AI-powered tools, including the AI sales assistant Zia, provide valuable predictive insights and can enhance user experience through automation, showcasing its advantage in technology and features in comparison to Pipedrive.
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