I am always enthusiastic about having a developer in a workshop, a Tech Lead immersed in the process, and to show and demonstrate what is happening, to create a connection within the team between the users and those who work for them. And this allows us to show and make known what we do, how we do it, and to help understand our contribution.
This democratization of UX research aims to include more people in research, for more results more quickly. Some experts argue that the goal is to give everyone the ability to conduct research actions independently.
More inclusive, more participatory research, more disseminated within the organization, to capture all the signals, which leaves its comfort zone to confront the rest of the organization.
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