AT&T contended it was not at fault due to disruptions experienced during a conference call with President Trump and faith leaders. The company attributed the failure to an unnamed conference call platform instead of its network. After Trump complained about the technical issues, AT&T confirmed it was investigating the matter, stating an initial analysis indicated the problem was external. The President suggested a change in service provider for future calls, indicating dissatisfaction with the conference process.
"Our initial analysis indicates the disruption was caused by an issue with the conference call platform, not our network. Unfortunately, this caused the delay, and we are working diligently to better understand the issue..."
"This is the second time it's happened, and if the Boss of AT&T, whoever that may be, would get involved, it would be good."
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