Monzo, a popular banking app in the UK, faced a major outage affecting thousands of customers' ability to send and receive payments. Reports of disruption peaked at over 450 around 08:30, with 80% of users experiencing issues specifically with fund transfers. Many took to social media to express their frustrations, particularly as the outage coincided with payday. Despite the widespread disruption reported from various cities including London and Birmingham, a Monzo spokesperson stated that all issues were resolved soon after. This incident highlighted the reliance of users on digital banking solutions and the critical nature of timely fund transfers.
It is one of the UK's most popular banking apps. But Monzo appeared to go down in an outage, which left thousands unable to send or receive payments.
Over 80 per cent of those affected said they were experiencing problems with 'funds transfer', with the remaining 15 per cent unable to access their deposits.
Complaints of disruption have been made from major towns and cities, including London, Birmingham, Manchester, and Cardiff, indicating the widespread impact of the issue.
The disruption beginning on pay day alarmed many customers, as they found their normal bank transfers were not going through when they needed them most.
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