Zoom's AI Companion has been upgraded to connect with 16 third-party applications, enabling seamless integration for tasks in sales and customer service. It retains its ability to automatically record and summarize meetings, now extending this functionality to platforms like Microsoft Teams and Google Meet. This enhances efficiency in drafting and editing tasks across platforms such as Google Drive and Confluence. Zoom's chief product officer emphasized the improved productivity users can expect with the upgraded AI Companion, which is part of a broader trend of tech companies offering AI agents for business optimization.
Zoom's AI Companion can now connect with 16 third-party apps, enhancing its ability to assist sales and customer service professionals across various platforms.
The AI Companion previously recorded and summarized meeting notes from Zoom calls and now extends this capability to Microsoft Teams and Google Meet.
Smita Hashim, Zoom's chief product officer, stated that the AI Companion's new abilities would significantly boost productivity across business-essential apps.
Zoom's AI advancements reflect a trend among tech companies promoting AI agents to improve workplace productivity by automating mundane tasks for employees.
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