In mid-August, Sonos announced the layoff of 100 employees, leaving key departments like engineering and customer support vulnerable. This followed a disastrous app redesign.
Sonos CEO Patrick Spence issued a rare public apology in response to the backlash over the app issues, acknowledging the company's missteps in user satisfaction.
The new app rollout aimed to unify Sonos' software but faced backlash for sluggish performance and missing support for local music libraries, damaging the company's reputation.
With product launches delayed and ongoing layoffs, the risk of Sonos facing collapse without a buyer increases, raising serious concerns for its future.
Collection
[
|
...
]