UK.gov has signed IBM and Oracle to provide ERP technology and systems integration services in a £711 million deal to transform operations across several departments.
The Synergy Programme aims at transferring four departments to a unified ERP and HR system, impacting around 280,000 employees with improved processes.
The DWP's prime motivation for the Synergy Programme is to drive substantial business transformation, introducing a user-centric service and common data standards.
The design of the Common Operating Model will evolve over the programme's phases, continually identifying additional benefits and providing a robust data narrative.
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