This didn't start in 2023, but I'm excited for the accelerating trend of lighter, fresher, lower-ABV cocktails that give me just as much - if not more - excitement than their more heavy-handed cousins.
AI phone answering has been impactful for us at Jo's. It has helped answer a lot of customers' questions, especially at high times when we aren't able to pick up the phone. I hope this service continues to improve as we get more data and feedback.
I feel like mocktails just keep getting better and better. At least one or two well-thought-out NA drinks are practically mandatory on menus now. It's awesome for people in recovery to have these options.
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