Steam has recently removed its forced arbitration policy, allowing users to pursue lawsuits against its parent company Valve, enhancing consumer rights in legal disputes.
Many companies, like Disney, utilize forced arbitration clauses to shield themselves from lawsuits, sometimes preventing consumers from fully exercising their legal rights.
The previous policy required all disputes with Valve to be settled through binding arbitration, but the new agreement provides for court resolutions instead.
Despite no explanation from Steam for the policy change, it follows a lawsuit challenging Valve's arbitration policy, indicating possible shifts in corporate legal strategies.
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