Valve Corporation has decided to remove the mandatory arbitration clause from Steam's subscriber agreement, allowing users to sue the company directly in court for disputes.
The updated Steam Subscriber Agreement now states that disputes between users and Valve must be resolved exclusively in state or federal court in King County, Washington.
The change was likely influenced by a pending class-action lawsuit regarding game pricing, where users successfully challenged Valve's arbitration terms, leading to their removal.
The updates to the Subscriber Agreement take effect immediately upon user agreement or on November 1, 2024, unless users discontinue their Steam accounts beforehand.
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