We are very sorry that this has happened. We continue to work with our expert technical advisers to confirm whose data is at risk. Our initial assessment is that this is the case for some of our customers and current and former employees.
Southern Water's response sets a good example of how organizations should handle a data breach or ransomware attack. Immediate notification to affected parties, providing cyber advice and support, and offering credit monitoring can help mitigate the impact on victims.
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