Martin Lewis criticized UK council tax collection practices, likening them to loan sharks for their aggressive nature, which exacerbates the distress of individuals in debt.
He stated that the response from councils when a payment is missed drastically accelerates distress, highlighting that instead of asking how to help, the system punishes the individual.
Research shows that approximately two million individuals with mental health issues fall into harsh council tax debt due to the rigid and unforgiving collection methods employed by local authorities.
Such practices provoke unacceptable harms, particularly impacting those already struggling with mental health challenges, illustrating a deep flaw in the approach to debt collection.
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