When the CrowdStrike software bug bricked 8.5 million computers worldwide, travelers faced unexpected disruptions, relying on manual processes for essential tasks like boarding flights.
The incident spotlighted the vulnerabilities of digital reliance, as organizations like banks and health services had to revert to using pen and paper methods to operate.
Cybersecurity experts are now advising companies to plan for potential IT failures by incorporating practice sessions for paper-based processes, ensuring seamless transitions when technology fails.
When the CEO of CrowdStrike expressed remorse in a congressional appearance, it highlighted the significant disruptions faced by various sectors due to the software glitch.
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