"As part of the settlement, AT&T will implement a three-year compliance plan designed to ensure future compliance with the FCC's 911 and outage notification rules," the Federal Communications Commission said in a press release yesterday.
"The 911 outage occurred during testing of portions of AT&T's 911 network. During the testing, an AT&T contractor's technician inadvertently disabled a portion of the network, resulting in the outage. The testing was not associated with any planned maintenance activities and, thus, did not undergo the stringent technical review that would have otherwise been conducted."
"Notifying each call center of an outage is important because a call center may then notify the public of the outage and provide information on alternative ways to obtain emergency assistance, such as by calling the center on a 10-digit number or texting 911," the FCC said.
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