"The photo looked like it was taken in 1936," he recalls, emphasizing that the insurer's aerial image bore little resemblance to the actual condition and age of his roof.
Mark Friedlander of the Insurance Information Institute argues that aerial surveillance is a "much less intrusive way to inspect your home than sending an individual to your property".
Despite supplying proof of his roof's age, Mike Arman's insurance policy was dropped, underscoring the challenges homeowners face with aerial inspections.
Homeowners are increasingly finding that insurance companies use drones and satellite images to assess properties, often leading to surprise increases in premiums or policy cancellations.
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