"Red Hat announces Red Hat Confirmed Sovereign Support for the 27 EU member states. The support service is designed to help European organizations achieve digital sovereignty by providing local, EU-citizen-staffed technical support for Red Hat software. Red Hat emphasizes that true digital sovereignty can only be achieved through open source. According to the company, this approach provides the transparency and accountability that regulators and organizations require."
"This distinguishes Red Hat from proprietary "sovereign" solutions built on closed software and opaque architectures. The service is designed to enable organizations to independently implement, run, and maintain IT environments within any sovereign cloud environment. According to CTO Chris Wright, the service is exactly what European organizations need. "Navigating the EU's stringent regulatory and compliance frameworks demands an open source-driven, transparent, auditable foundation and a local operational support model," says Wright."
Red Hat launched Confirmed Sovereign Support across all 27 EU member states to help organizations achieve digital sovereignty with EU-citizen-staffed, locally operated technical support for Red Hat software. The service centers on open-source foundations to provide transparency, auditability, and accountability required by EU regulators and compliance frameworks. The offering differentiates from proprietary, closed-software "sovereign" solutions and enables organizations to implement, run, and maintain IT environments within sovereign cloud environments independently. Support is available 24/7 within the EU. Red Hat leverages over 20 years of regional support experience and a network of 500+ EU cloud partners to reduce reliance on non-EU hyperscalers.
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