Fiona Steed emphasized how understaffing and overcrowding affected the hospital's ability to care for patients, impacting tragedies like Aoife's death due to delays in treatment.
Ms. Steed expressed deep sorrow over Aoife's death, noting how it has profoundly changed her perspective on life and family, emphasizing that her sorrow is genuine and not mere condolences.
The Johnston family was visibly upset during the inquest, expressing their determination to prevent others from enduring the tragedy they faced with Aoife's death.
Ms. Steed mentioned not being informed about the chaotic conditions at UHL using extreme terms like 'major emergency' or 'warzone' until Sunday, indicating challenges in communication and response during the incident.
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