Connectly, now backed by Alibaba, taps AI to personalize text messages to customers | TechCrunch
Briefly

"Businesses need a solution to create winning messaging campaigns and automate conversations with both leads and customers," Loukakos said. "Ideally, it can also tailor suggestions to ensure customers discover products they'll love, and help companies gain a deeper understanding of their customers."
"With Connectly, customers can send and receive messages without having to host, manage or take care of software updates," Loukakos explained, highlighting the platform's user-friendly approach to ecommerce and customer engagement.
"Connectly's platform integrates with various messaging apps and services; this enables brands to create ad campaigns and automate basic conversations, enhancing how businesses interact with consumers."
"By figuring out which products customers are interested in and automatically building audience segments, Connectly can effectively engage customers who abandon carts on a brand's website, aiming to improve conversion rates."
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