4 Types of CRM Software and How to Choose
Briefly

Analytical CRM software provides detailed data reporting and insights, ideal for medium to large organizations needing strategic planning. It benefits industries like banking and real estate by offering data mining and consumer trend insights.
Operational CRM software supports day-to-day business operations efficiently through automation. It overlaps with general CRM features but focuses on enhancing various business functions for effective performance.
Read at TechRepublic
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