Thames Water, covering Greater London, parts of Essex, Kent, and Gloucestershire, scored only 18/100 satisfaction, with 127.72 complaints per 10,000 households, and a poor complaint handling metric of just 1.
SES Water in South London ranked 11th with a satisfaction score of 54/100, having only 41.02 complaints per 10,000 households, a third of Thames Water's. Trustpilot score is 2.2/5.
[
add
]
[
|
|
...
]