A north London council has been asked to pay at least 2,300 to a disabled mother and her son after a 9-month delay in providing them suitable temporary accommodation, as reported by the Local Government and Social Care Ombudsman.
The council admitted to delays in arranging a home visit, completing a homelessness assessment, and providing an accurate personal housing plan, with a report stating that the council's actions had been misleading and lacking prompt communication.
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