My approach,' he says, 'Is that the answer's never 'no'. You don't win hearts and minds with what is a really important subject by saying 'no' all the time.' Referring to UK government research, Riley says businesses see cybersecurity and IT security as a high priority.
Riley uses storytelling when handling difficult conversations with business colleagues regarding cyber risks associated with initiatives. 'It's about making the risk relatable to the person you're talking to.'
Given that IT security uses technical terminology, convincing people means providing a way for them to assess risks in a context they understand. 'I have a lovely example with Sharp's leadership team,' he says, where business decision-makers could make an informed decision.
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