Amazon and Perplexity are beefing over AI shopping
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Amazon and Perplexity are beefing over AI shopping
""This week, Perplexity received an aggressive legal threat from Amazon, demanding we prohibit Comet users from using their AI assistants on Amazon. This is Amazon's first legal salvo against an AI company, and it is a threat to all internet users," Perplexity wrote in a blog post titled "Bullying is Not Innovation." "Amazon wants to block you from using your own AI assistant to shop on their platform," the AI startup wrote."
""We think it's fairly straightforward that third-party applications that offer to make purchases on behalf of customers from other businesses should operate openly and respect service provider decisions whether or not to participate," Amazon said. "This helps ensure a positive customer experience and it is how others operate, including food delivery apps and the restaurants they take orders for, delivery service apps and the stores they shop from, and online travel agencies and the airlines they"
Perplexity, maker of the AI web browser Comet, reported receiving an aggressive legal threat from Amazon demanding that Perplexity prohibit Comet users from using AI assistants to shop on Amazon. Perplexity described the demand as a legal salvo and a threat to internet users, and accused Amazon of prioritizing ads, sponsored results, and upsells over easier shopping. Perplexity said Amazon's stance would block customers from using their own AI assistants. Amazon responded that third-party applications that make purchases on behalf of customers should operate openly and respect service provider decisions about participation, likening the practice to existing delivery and travel intermediaries.
Read at Business Insider
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