Ten UX strategies for making digital banking customers happy
Briefly

Competitive Advantage. Financial organizations that implement next-gen product design can gain a competitive advantage by offering innovative products that meet the evolving needs and expectations of customers. This can lead to increased market share and revenue growth.
The main difference between next-gen digital banking design and an outdated approach is to prioritize customer-centricity and user experience improvement, while the outdated approach is to focus more on internal processes and legacy systems.
Read at Medium
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