Because I only have one client, I'm able to do the most customized thing that helps our business the most. Our team's success is we're very close to sales and operations... I get my best ideas from my salespeople and from my ops people.
We put together a plan that is focused more on business continuity... But we put a lot of effort into making sure we can get up and running again quickly if something happens.
I want to be best in class. So, our new point of sale system, we want to be better than anybody else... I'm competing with the companies that are at number one, two, three and four, not with number 25.
We've been talking about AI for a while, but in April of 2023 I formalized a two-year plan that consists of a three-pronged approach. So, the first is certainly the GPT side - LLM (large language model) solutions...
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