I've been with Included Health for about 10 years; I joined as a senior product manager. Over time, I ended up leading the product function, and most recently, I became the chief operating officer leading our tech and operations functions. One of the most important things that I've learned is that you have to truly embrace the notion that what got you here won't get you there.
What made someone a really good senior product manager is likely not going to make them a good director and so on. For example, as a senior product manager you're probably measured by the impact your product is driving, the way it's helped the life of the users, and how it's helped business goals. But the moment you step into leadership, you're evaluated not on how good of an IC PM you are, but on how effective your team is, how you attract high-quality talent, and how you set the right strategy and drive clear impact on the business through the products you're building.
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