Putting the launch into context, JT noted that network congestion occurs when there's an overload of signalling and data traffic that exceeds the network's capacity to manage. To tackle these issues, it said operators have traditionally resorted at times to blocking devices based on international mobile subscriber identity (IMSI) and traffic patterns, leading to an imperfect service.
Available through a yearly subscription, the ICM offering provides valuable insights and analytics to identify and take necessary actions against uncertified or unfamiliar devices that may disrupt network performance or pose security risks, safeguarding the customer experience.
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